Our system is designed around the open source Asterisk and FreePBX software. By utilizing open source software a significant savings for software licensing can be realized. We bring the expertise to optimize the selection of hardware, installation, and configuration of software to work seamlessly.
Features include:
- Support for remote phones
- Setup a phone at your home office to make / receive calls from your business number
- Utilize a softphone application on your Windows PC, Mac, iPhone or Android device
- Interactive auto attendant and directory
- Callers can be greeted with a menu of options or a company directory
- Time based routing of calls
- Forward calls to a voice mailbox or answering service after hours
- Call queues and ring groups
- Ring multiple phones for an incoming call or queue the callers
- Follow me
- Simultaneously ring your desktop phone, mobile phone and other phones
- Transfer to voicemail
- Transfer a caller direct to a voice mailbox
- Call parking and retrieval
- Provides functionality similar to line keys on a traditional phone system
- Conference rooms
- Host a dial-in conference for as many participants as you have phone lines
- Music on hold
- While waiting on hold, music or a custom recording can be played
- Web-based voicemail
- Besides dialing in, you can also listen to voicemails from a web browser
We developed and include:
- Polycom phones FreePBX provisioning module
- Phone features synchronization FreePBX module
- Microsoft Exchange Unified Messaging FreePBX integration module
Contact us to learn more about how Excalibur Partners can provide you with a cost effective VoIP solution.